RETURN & EXCHANGE POLICY

Effective Date: July 2026

We want you to enjoy shopping with Estilo Trendz. If you receive a damaged or incorrect product, we're here to help.

Eligible for Return or Exchange

Returns or exchanges are accepted only if:

• You received the wrong product.
• The item is damaged during transit.
• The item has a manufacturing defect.

Requests must be raised within 48 hours of delivery.

Conditions

Products must be:

• Unused
• Unworn
• In original packaging
• Accompanied by an unboxing video (mandatory)

Non-Returnable Products

We do not accept returns for:

• Earrings (hygiene reasons)
• Hair accessories
• Customized products
• Personalized products
• Clearance or sale items
• Products damaged after use

Refund Process

After inspection and approval:

• Refunds are processed within 5–7 business days.
• Refunds are credited to the original payment method.

Contact

Email: estilotrendz.official@gmail.com

Phone/WhatsApp: +91 9945100005